Returns & Refunds
We Offer Returns
At Zaryab Leather, we stand behind the quality of our products. If you're not completely satisfied with your purchase, we offer returns within 30 days of delivery.
Return Policy
- Items must be returned within 30 days of delivery
- Products must be in original condition with tags attached
- Items must be unused and undamaged
- Original packaging should be included when possible
How to Return
- Contact us at support@zaryableather.com with your order number
- We will provide you with a return authorization and shipping instructions
- Pack the item securely in its original packaging
- Ship the item back to us using the provided instructions
- Once received, we will inspect and process your return within 5-7 business days
Refund Process
Once your return is received and inspected, we will:
- Send you an email confirmation
- Process your refund to the original payment method
- Refunds typically appear within 5-10 business days
Return Shipping Costs
- If the return is due to our error (defective or wrong item), we cover return shipping
- For other returns, customers are responsible for return shipping costs
- We recommend using a trackable shipping service
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized products
- Items marked as final sale
- Products damaged due to misuse
Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
Questions?
For any questions about returns or refunds, please contact us at: support@zaryableather.com